Call before attending with symptoms
If you have a fever, cough, sore throat, or a recent positive COVID-19 test, contact the office before your appointment. Staff can explain current visit arrangements and whether rescheduling or telehealth is appropriate. Do not assume an older online screening result clears you to attend.
Testing and treatment questions
Respiratory symptoms can have several causes. Ask a healthcare professional about testing and whether you need timely treatment, particularly if you are at higher risk of severe illness. This page cannot diagnose COVID-19, determine infectiousness, or replace current clinical advice.
Urgent symptoms
Seek emergency care for severe trouble breathing, persistent chest pain, new confusion, or other serious symptoms. Do not wait for a response to a website message. Call 911 for an emergency.
Prepare for the call
Tell staff when symptoms began and whether you have a scheduled visit. Share detailed health information through the communication method the office recommends, rather than through a general website form.